Does your business email address make a good impression? - Warp Design

If you are a professional company, you should have a professional email address.

Jonathan
By Jonathan, May 7, 2019

First posted by Jonathan on November 23, 2015

Here at Warp Design we are frequently surprised (and amused) at the number of businesses offering professional services that don't have professional email addresses. We've all seen them, the plumbers van with dave41@britishtelecoms.com or the trailer badged gardeningserviceskent@hotmail.com, often coupled with a mobile only phone number.

Your email address says a lot about you and your business. This Daily Telegraph article hits the nail on the head:

If you use the email account offered by your ISP it’s probably because you don’t know how not to. It implies that emails will be checked infrequently, if at all, and that replies will come in 14 point Comic Sans font.

Despite this, time and time again, you see these email addresses out there in the wild giving off a terrible first impression. The professional who has often spent time developing their brand, got a nice logo, a new vehicle with no-doubt expensive sign writing, but with a naff ISP provided email address. You see it on the supermarket noticeboard, the Facebook cover picture, the creased flyer your friend gave you when recommending their service.

What is perhaps most jarring however, is how many of these companies seem to be using these outdated email addresses despite also having a website and owning their own domain.

As The Telegraph so bluntly points out, this probably isn't Dave The Plumber's fault, he just doesn't know that if you own your own domain, then you are able to have an email address @ that domain.

For those with a bit of technical knowledge this often is as simple as logging into your website control panel to create a mailbox on your hosting account and perhaps a few changes to your domain name's DNS records.

If you already have a website, then it really shouldn't be too much trouble for your existing web host or developer to set this up for you. The fact that they haven't done this already for you should ring a few alarm bells about the quality of their service. Perhaps it's time to consider changing your web hosting provider (Hint, hint - give Warp Design a call we'll have you set up in no time!) - who knows what else they aren't doing, like backing up your site. Even worse, you may find you are paying for a number of inclusive email inboxes with your hosting and just not using them. Another reason reconsider who is providing your web services.

An extra layer of complication added in recent years, is the proliferation of the DIY site builder platforms like Weebly and Shopify. Many of whom offer websites, using custom domain names, but often leave users clueless as to how to set up email accounts using this domain name.

In most instances you will need to find a separate email provider for this (Hint hint). Here at Warp Design, we would make the correct changes to your domain's DNS settings to route your email through our server without interrupting your website, provide you with professional addressees using your custom domain, and set you up on our reliable, fast email servers accessible via webmail, desktop computers, tablets and mobile devices. All at very reasonable rates. .

For those needing a bit more from their email like shared mailboxes or calendar syncing amongst colleagues we can also use your custom domain to provide hosted Microsoft Exchange mailboxes.

To sum up - if you are a professional company, then you should have a professional email address. Otherwise you may be unknowingly sending out negative signals about the level of your professionalism.  

If you think your email address may be letting your business image down, give us a call today on 01233 884761 and start experiencing email the way it should be.

See what our clients say about us

Fantastic customer service!Those guys are really helpful and they care about the results as much as the customers do. They always go beyond the best, they do whatever is required to achieve the results expected.

Estevan Belnomo, Pumpserv

10 out of 5!I wish I could give Warp Design 10 stars. They transformed our site, are friendly and completely professional. I can't rate them high enough. Going with Warp Design was the best decision we made.

Wilma, Red Hot Racing

Professional and HonestFrom the moment we contacted Warp Design, we were impressed by their professional and honest approach. We wanted someone to design our website and the service far exceeded our expectations.

Jackie, Dakota Blue Consulting

First Rate Service!We have always received a first rate service from the team at Warp Design. They are always proactive, client-focused and hugely professional in their approach to design and ongoing support.

Paul Bray, British Handball

Web Design & Development for EHF
HTML Email Template design for Mid Kent College
Web Design & Development for British Handball
HTML Email template design for Kent Pharmaceuticals
Web design, PPC management, Automation and Web design for Affinity Fostering
Interactive web app development for University of Kent Student Union

Make a start on your web design project today

Take a few seconds to tell us how can we help and we'll get right back to you.

We never share your data and will only use your information to contact you about our services in relation to this enquiry. Here's our privacy policy.
  • Affordable Pricing

    Fixed-price quotes, flexible payment plans - no-surprises.
  • 5-star Service

    We have a 5 star review rating on Google Reviews.
  • All the techie stuff taken care of

    We take care your backups, uptime monitoring, domains & SSL certificates and firewall so you don't have to. We also make sure your hosting PCI and GDRP compliant.
  • Eco-friendly hosting

    We host all our websites on our carbon-neutral platform so you know your website isn't costing the earth.
ActiveCampaign Certified ConsultantKent Chamber of Commerce